Terms and conditions

Effective as of 2026-11-06.

1. Who we are

STAION S.A.S. ("STAION") is a Colombian company based in Medellín, Antioquia. It runs staion.com.co and, through Staion Systems, provides software design, development, integration and operation services to businesses.

2. Scope

These terms govern the use of the website and the services STAION provides to companies and founders. Each project is also governed by its signed proposal or contract; if they differ, the signed document prevails.

3. Use of the website and the diagnosis form

You may use the website to learn about our services and contact us. Submitting the diagnosis form does not create a contract or a payment obligation for either party.

You may not use the website for unlawful purposes, attempt to breach its security or copy its content without permission.

4. Proposals and contracts

After the diagnosis we deliver the scope, price, timeline and deliverables in writing. The project starts once both parties accept that proposal.

Scope changes are quoted in writing before any work is done.

5. Fixed price and guarantee

We work on a fixed price for a defined scope. If we get the estimate wrong for work within that scope, the difference is on us. The guarantee does not cover scope changes requested by the client or delays caused by information or access the client does not provide on time.

6. Payments and invoicing

Payments follow the schedule in each proposal. We issue electronic invoices under Colombian tax rules. Prices shown on the website are reference prices ("from") and are not a binding offer.

7. Client obligations

The client provides on time the information, access and approvals the project needs, and is responsible for the lawfulness of the data it shares with us.

8. Intellectual property

The website, the STAION brand and its content belong to STAION S.A.S. Ownership of the software built in each project is set out in its contract. Components, libraries and tools STAION already had before the project remain STAION's, and the client receives the license needed to use them within its system.

9. Confidentiality

We treat client information as confidential. We only mention a project or a client on our website or in sales materials with their permission.

10. Personal data

We process personal data under Colombian Law 1581 of 2012 and our Privacy policy. When we process client data to provide the service, we act as a processor following the client's instructions.

11. Artificial intelligence

Some systems we build use AI models. Their outputs may contain errors and should be reviewed before making decisions; they are not legal, accounting or financial advice.

12. Third-party services

Projects may rely on third-party services (hosting, ERPs, payment gateways, AI providers). Their availability, pricing and terms depend on each provider.

13. Limitation of liability

STAION is responsible for the deliverables agreed in each contract. It is not liable for indirect damages, lost profits or failures of third-party services. Unless the contract states otherwise, STAION's total liability is limited to the amount paid for the project.

14. Website availability

We aim to keep the website available, but it may be interrupted for maintenance or reasons beyond our control.

15. Changes to these terms

We may update these terms. The version in force is the one published on this page with its date; ongoing projects keep the conditions of their contract.

16. Governing law

These terms are governed by the laws of Colombia. Disputes will be settled before the competent courts of Medellín.

17. Contact

For legal matters write to legal@staion.com.co. For projects, to systems@staion.com.co.