Privacy policy

Effective as of 2026-11-08.

1. Data controller

STAION S.A.S., based in Medellín, Antioquia, Colombia, and its Staion Systems unit are responsible for the personal data collected through their websites, products and digital services. Legal contact: legal@staion.com.co.

2. Data we collect

Contact details (name, email, phone, company and country), professional details (role, industry and interest in our services), technical data (IP address, browser, device and pages visited) and anything you send us voluntarily.

In the diagnosis form: name, role, company, email, WhatsApp number and a description of your operational problem.

3. How we use it

To answer requests, present proposals, run preliminary diagnoses with the help of artificial intelligence, manage business relationships, send information about our services, improve our systems, analyze website use and comply with legal obligations.

4. Business outreach

If we write to you without you having contacted us first, we use professional contact details published in open sources, only to introduce our services. You can ask us to stop by replying to the message or writing to legal@staion.com.co.

5. Authorization

We process data under Colombian Law 1581 of 2012 and other applicable rules. By submitting a form you expressly authorize the processing described in this policy.

6. Third parties

We use cloud infrastructure, artificial intelligence, analytics and communication providers, each with its own privacy policy. We do not sell personal data or transfer it to third parties without the data subject's authorization, unless the law requires it.

7. Cookies and analytics

Analytics cookies are only activated if you accept them in the website's cookie notice.

8. Storage and security

We apply reasonable technical and organizational measures to protect information against unauthorized access, loss or alteration. No digital system is completely invulnerable.

9. Retention

We keep data for as long as the business relationship lasts or until the data subject requests deletion, subject to legal minimums.

10. Your rights

You can access, update, correct or delete your data, revoke your authorization and request proof of the authorization you gave.

11. Requests

Write to legal@staion.com.co. We respond within the time limits set by law.

12. Changes to this policy

We may update this policy. The version in force is the one published on this page with its date.